Please read what others are saying about Midwest Benefit Advisors (MBA) about their experience utilizing out care coordination healthcare solution:
“I wanted to share with you that I received a call first thing this morning from a plan member, a Game and Parks member. He had called the Care Coordinators and wanted to share that his experience was nothing short of amazing. He said that they were incredible and helped him understand and educated him – which meant a lot considering it was insurance related.
We are starting off this switch on a positive note for the members. I’ve got to say this whole transition has been so smooth thanks to your team!
Happy Thursday! Thanks for all that you have done for our membership!!”
“We have one who is one of my most difficult people and the Care Coordinators NAILED IT!!”
“I received the below message from a member after he called in to ask about his ID cards that he didn’t receive. I thought it was too funny not to share…
“Care coordinator was very helpful. Cards originally mailed December 6th. Mailing again today. She gave me my group number and ID, too. Very nice. Sounded cute, too. Wonder if she is single?”
Update: He found his original card after this call.”
“I am not sure if this is a note that should come to you or another individual. I wanted to pass along that I am very pleased with Apta Health. I am the only one in the house that deals with the health care from scheduling appoints to paying bills.
Every time I call the Care Coordinators are AMAZING! They are timely in answering the phone, patient, listen, and in my opinion go above and beyond to help answer questions and even resolve billing issues when the medical provider has done something inaccurate on the billing. My examples could go on but enough said.
I was skeptical at first, but this has been a great experience.”
Please pass along if needed – just wanted to share some good experiences.